Shipping / Delivery

At Aynamotors, customer satisfaction is a top priority. This Cancellation and Refund Policy explains how you may cancel an order or request a refund for any product or service purchased through our platform.

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Order Cancellation
• Cancellation requests will be accepted within 2 days of placing the order.
• Cancellation may not be possible if:
– The order has already been processed or shipped
– The product is out for delivery

If the product is already out for delivery, you may choose to reject it at the doorstep.

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Non-Cancellable Items
• Perishable items such as flowers, eatables, etc. cannot be cancelled.
• However, if you receive a defective or inferior-quality item, replacement/refund may be considered after verification.

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Damaged or Defective Products
• If you receive a damaged or defective product, you must report it to our customer service within 2 days of receiving the order.
• We will verify the issue with the seller/merchant and proceed accordingly.

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Product Not Matching Description
• If the product received is different from the description or does not meet expectations, notify customer support within 2 days of delivery.
• After reviewing your concern, our team will decide on a replacement, return, or refund.

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Warranty-Related Issues
• For products covered under manufacturer warranty, please contact the manufacturer directly for support.

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Refund Process
• If a refund is approved by Aynamotors, it will take 7–10 business days to be processed and credited to your original payment method.

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Contact Us
For cancellation, refund, or support requests, contact:

Aynamotors
Phone: 9419067423 / 9596208551
Email: diavaj@gmail.com

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