Return & Exchange Policy – Ayna Motors

We offer refunds or exchanges within the first 7 days from the date of purchase.
If 7 days have passed, you will not be eligible for a return, exchange, or refund of any kind.

Eligibility for Returns / Exchanges

To qualify for a return or exchange, the following conditions must be met:
• The item must be unused and in the same condition as received.
• The product must be returned in its original packaging.
• Products purchased during a sale or discount offer may not be eligible for return or exchange.
• Only items that are defective or damaged upon delivery may be eligible for replacement based on inspection.

How to Request a Return / Exchange

To file a return or exchange request for an eligible product, email us at:
support@aynamotors.in

Non-Returnable / Non-Refundable Items

Certain product categories are exempt from return or refund.
Such items will be clearly indicated during purchase (example: consumables, special-order spare parts, electrical items, oils, lubricants, insurance services).

Inspection & Approval Process

Once your returned product is received, our team will:
• Confirm receipt via email
• Inspect the item for quality and condition

If approved after inspection, your return or exchange request will be processed according to our internal policies.

Contact Information

Ayna Motors
Phone: 9419067423 / 9596208551
Email: support@aynamotors.in
Address: Usman Abad, Bemina, Srinagar, Kashmir – 190018, J&K, India
Website: https://aynamotors.in