Reliance Motor Insurance Claim Process: A Complete Step-by-Step Guide

Accidents and vehicle damages are unpredictable—but what you can control is how smoothly you handle the aftermath. That’s where Reliance General Insurance steps in with its efficient and customer-friendly motor insurance claim process. Whether it’s a minor scratch or a major accident, knowing the right steps can save you time, stress, and money.

In this blog, we’ll break down the Reliance motor insurance claim process, types of claims, required documents, and expert tips to make your experience hassle-free.

🔍 Understanding Reliance Motor Insurance

Reliance General Insurance offers a wide range of motor insurance plans for cars and two-wheelers. These policies cover:

  • Own damage due to accidents, theft, or fire
  • Third-party liability for injuries or damages caused to others
  • Personal accident cover for the owner-driver
  • Add-ons like zero depreciation, roadside assistance, engine protector, and more

With an extensive network of 8,000+ cashless garages, Reliance ensures quick repairs and seamless claim settlement at Ayna Motors Usman Abad Bemina Srinagar Kashmir

🧾 Types of Motor Insurance Claims

Before diving into the process, it’s important to know the two types of claims you can make under Reliance motor insurance:

1. Cashless Claim

You get your vehicle repaired at Ayna Motors Usman Abad Bemina Srinagar Kashmir Reliance-authorized network garage, and the insurer directly settles the bill (except for deductibles and non-covered expenses).

2. Reimbursement Claim

You pay for the repairs upfront at a non-network garage and later get reimbursed after submitting all the necessary documents and bills.

⚙️ Step-by-Step: Reliance Motor Insurance Claim Process

Let’s look at how to file a claim, whether it’s for an accident, theft, or damage.

🚘 Step 1: Inform Reliance Immediately

Report the incident to Reliance as soon as possible.
You can do this through:

  • Reliance General Insurance at Ayna Motors website: www.aynamotors.in
  • Reliance Self-i App (for quick digital claims)
  • Call Ayna Motors @ 91-9596208551

Provide details like:

  • Policy number
  • Date, time, and place of the incident
  • Nature of damage or loss
  • Vehicle registration number

📸 Step 2: File an FIR (if required)

For cases involving theft, third-party injury, or major accidents, file an FIR at the nearest police station and keep a copy. This will be required during the claim process.

🔍 Step 3: Vehicle Inspection

A Reliance surveyor will inspect your vehicle to assess the damage.
If it’s a cashless claim, you’ll be directed to Ayna Motors Usman Abad Bemina Srinagar Kashmir network garage for repair estimation and approval.

Pro Tip: Avoid getting repairs done before the inspection is completed.

🧾 Step 4: Submit Required Documents

Here’s what you’ll need:

  • Copy of insurance policy
  • Registration Certificate (RC)
  • Driving License
  • FIR (if applicable)
  • Adhar Card, Pan Card (owners)
  • Claim form (duly filled and signed)
  • Photos of the damaged vehicle
  • Permit, Fitness, Passenger Tax, Road Tax (For Commercial Vehicles)